UK Shipping:

 Charge Rate
Catalogue only Free Delivery (UK Only)
Plans, Fretsaw Blades, Flags, Decals and Vinyl Lettering only £1.95
Orders up to £150 £3.95*
Orders over £150 Free Delivery*
Royal Mail TRACKED (See Below) £5.95
Maximum Postage (Wood Packs and Panels) £5.95*
Express Next Working Day (Placed Before 2pm) £7.95*
Express Next Working Day AM (Please Call) £10.95*
Saturday Courier (Please Call) £12.95*

*UK mainland only excluding surcharge areas. Surcharge courier services available call for details on 01508 549330. Working days Monday-Friday. Please provide us with your mobile numbers to help with delivery of your goods

All Aerosols and Flammable Items will have to be sent using a Courier. Please note Surcharge Areas Will Incure an Extra Charge (see below)

Royal Mail Tracked: 

We will send using Royal Mail Tracked, Unless the order is over-size or weight where it will up graded to a courier service. 

Why choose tracked? Delivered by your postman, fully trackable, SMS and email notification and faster than our standard postal services.

Maximum Postage:

A postage charge of £5.95 is applied regardless of order value. This includes bulky items such as Large Wood Panels and Wood packs.

Surcharge Areas:

Please note: Orders to surcharge areas may incur an additional cost to ship, we will notify you before posting if this is the case.

When using PayPal we still require a further payment for postage, we will contact you shortly after you order regarding this matter.

Parcels over 2 Kg or 610mm in length to addresses with the following postcodes -

Post Codes Cost

AB36-38, AB55-56, FK17-99, G83, All IV postcodes, KA27-28, KW1-14, KW15-17, PA20-33, PA34-40, PA41-49, PA60-78, PH18- 26,PH30, PH31-41, PH42-44, PH49-50

£14.00 Per Parcel
HS1-9, ZE1-3  £18.00 Per Parcel
Isle of Man, Scilly Isles, IM £18.00 Per Parcel
Channel Islands, GY, JE £15.00 Per Parcel
Northern Ireland, BT £14.00 Per Parcel

Orders to surcharge areas may incur an additional cost to a total of what is listed above per parcel, we will notify you before posting. Large machines and Sjoberg Work Bench's are sent direct from our supplier and will attract different postage charges for surcharge areas please contact us for a price. Any questions please call or email us.

Overseas EU Shipping:

We ship to all EU destinations using airmail for orders under 2 Kilos and 610mm in length, the cost depends on weight of the order, please place the order online and we will email you with the postage prices.

Please note. When using PayPal if we still require a further payment for postage, we will contact you shortly after you order regarding this matter.

Order over 2 Kilos are sent with courier deliveries are divided into zones and different zones have different costs and delivery times (times stated are average times).

The costs stated below are per parcel sent by Tracked Courier

Country Cost
Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland £17.00 Per Parcel
Austria, Denmark, Liechtenstein, (Switzerland Add £25 Customs Charge) £23.00 Per Parcel
Canary Islands, Czech Republic, Italy, Slovakia, Spain £31.00 Per Parcel
Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden £40.00 Per Parcel
Bulgaria, Greece, Latvia, Lithuania, Romania, (Bosnia-Herzegovina, Croatia, Iceland, Montenegro, Norway, Serbia Add £25 Customs Charge) £52.00 Per Parcel

Postage will be calculated according to the size/weight. We will e-mail for your authorisation before processing your order.

Overseas Rest Of Worlds Shipping:

We ship orders world wide and the cost depends on weight of order, please feel free to email us or place the order and we will contact you with the postage price. We use Royal Mail and our couriers DPD. Who pass your order on to their local operatives for your area.

Please place your order online and we will contact you with the best shipping cost we can for your order.

Postage will be calculated according to the size/weight. We will e-mail for your authorisation before processing your order.

Please note. When using PayPal if we still require a further payment for postage, we will contact you shortly after you order regarding this matter.

Will I have to Pay Customs Charge?

Your order may be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) upon delivery. Unfortunately, Hobbies Ltd has no control over these fees. Please contact your local customs office for more information.

The shipping charges you pay to Hobbies Ltd only cover shipping cost, and do NOT include customs fees, import taxes, brokerage fees, or duties. If payment of additional fees is refused at the time of delivery, the shipment will be returned to us. At that point, we can refund your purchase price, not including shipping costs.

Hobbies Ltd has no way of accurately calculating customs fees, taxes, duties, etc. On rare occasions, your order may be delayed due to the customs process. If your order takes more than two weeks to arrive from the moment you receive your shipment notification, check with your local customs office to see if they are holding the package.

Returns:

Returns Policy. If you are unsatisfied with your purchase, for any reason, a full refund will be provided if the products are returned, unused and in their original condition, within 14 working days of the customer receiving them. Return postage and packaging is to be paid by the customer. We will refund payment within 14 days of receipt of returned goods.

Claims:

If items are lost or damaged on their way to you, we must await confirmation from the courier or postal service used that the parcel was lost or damaged before we can resend items. Placing a claim to have the value of the item refunded can take between 15 and 30 days. We require written confirmation from the customer before any claim can be processed. The best way of doing this is to send us an email outlining your order number along with your name and the delivery address.  In some cases we will not be able to despatch a replacement until this claim is complete.